Mobile / Casino
k677 is transparent about the information we collect when you use your account, make deposits via Nagad or Bank Transfer, and browse our lobby. This policy explains your rights, our data practices, and how to reach us with any privacy question — with access and eligibility depending on your local law and eligible regions.
When you open an account with us, we collect the details you submit during registration — your name, contact information, and the payment method you connect, whether that is Nagad or Bank Transfer. We also collect technical signals automatically: device type, browser session data, pages visited inside the lobby, and connection metadata. This information helps us run your account correctly, process wallet transactions, and deliver the lobby experience across the devices you use. We do not sell your personal data to third parties for their own marketing. We share data only where it is necessary to operate the service — for example, passing transaction references to Nagad or Bank Transfer processors so your deposit reaches your account wallet. We also share information where required by applicable law or a lawful order, though the scope of any such requirement depends on the jurisdiction governing your use of the site. Retention periods follow the purpose of collection. Account records are kept for as long as your account remains active and for a defined period afterward as required by applicable rules. Technical session data is stored for a shorter window. You can ask us to clarify the retention period for any specific category of data by contacting support through the route shown in your account settings.
This privacy policy applies specifically to the k677 platform — the account you hold, the lobby you browse, and the transactions you initiate. It does not extend to third-party sites you reach via any external link, and it does not govern the data practices of payment processors such as Nagad or Bank Transfer, which operate under their own terms. Understanding the boundary of this policy helps you know exactly where our obligations begin and end.
Data collected when you log in, update profile fields, or navigate between the live casino and slot rooms falls inside this policy. We manage that data and you can request a review of it through the support route in your account settings.
When you deposit via Nagad or Bank Transfer, we record the transaction reference and the amount on your account wallet. The payment processor's own privacy rules govern how they store payment credentials on their side — that is outside our scope.
Your browsing behaviour inside the lobby — which game rooms you open, how long a session runs, device type — is covered by this policy. We use that data for session continuity and account security, not for profiling for sale.
Game studios that supply content to our lobby, such as Habanero or PG Soft, may load their own session frames. Their data handling is governed by their own policies. We do not control or represent their data practices and you should review them separately.
Your account gives you direct access to most of the data we hold about you. Inside your signed-in account area you can review the personal details we have on file, check your transaction history for Nagad and Bank Transfer deposits, and update contact information where the fields are editable. For information that is not directly editable — such as historical session logs or data held for compliance purposes — you can submit a formal request to our support team and we will respond according to the process described in this policy. If you believe any information we hold about you is inaccurate, raise it through the support route shown in your account. We will review and, where the data is factually wrong, correct it. If you want to ask what data we hold, or request that we delete data where no legal obligation requires us to keep it, the same support route applies. Eligibility for deletion requests depends on applicable local law and the status of your account. We aim to acknowledge data requests within a reasonable period and will set out next steps in our reply.
Open the account settings page while signed in to see the personal details and transaction history we hold. Nagad and Bank Transfer deposit references appear in the wallet section.
Editable fields such as contact information can be updated directly. For fields that are locked after verification, raise a correction request via the support contact route in your account.
If you want to know the specific categories of data we hold or the retention period applied to any record, send us a message through the published support route and we will explain what we hold and why.
Where local law and your account status allow, you can request removal of personal data we no longer need to retain. We will confirm whether the request can be fulfilled and explain any obligations that require us to keep specific records.
If you have a question about how we handle your data, want to exercise a right under this policy, or need to report a concern, use the contact routes published in your account. We do not publish contact details here that could become outdated — the current routes are always shown inside your signed-in account support section. Access and response processes depend on your local law and the eligible regions covered by your account.
Log in and open the support section of your account to submit a privacy-related question or data request. This is the primary route for all policy enquiries, including questions about Nagad or Bank Transfer transaction data held on your account.
Where live chat is shown as available inside your signed-in account, you can use it to ask an initial privacy question. For formal data requests, a support ticket provides a written record that we recommend for your own reference.
The email contact route published in your account settings can be used for detailed privacy questions. Include your account reference number and a clear description of your request so we can locate the relevant records without delay.
We apply access controls to your account data so that only the processes and people who need it to operate the service can reach it. Payment data — including references tied to Nagad deposits or Bank Transfer records — passes through encrypted channels and is not stored in plain-readable form in our operational systems. Cookies are used to keep your session active as you move between the lobby, the live casino area, and your account wallet; a cookie notice is shown on your first visit and you can review the options presented there. Data we no longer need for operational or compliance purposes is removed according to our internal retention schedule, not held indefinitely.
Cookies maintain your signed-in session across the lobby, live tables and account pages. You can review cookie options through the notice shown on your first visit. Disabling certain cookies may affect lobby navigation and account continuity on your device.
Nagad and Bank Transfer transaction references are passed through encrypted channels. We do not store full payment credentials in our main account database. Check your signed-in wallet history for the transaction references we hold on your behalf.
Your account is protected by the login credentials you set. If you believe your account has been accessed without your permission, update your credentials immediately and contact us via the support route shown in your account settings.
We keep account and transaction records for as long as required by the obligations applicable to your account. When that period ends, data is removed from active systems. You can ask about the retention period for your specific records through the support contact route.
Here are the questions we receive most often about how this policy works. Each answer reflects the actual process on your account — not a generic template. If your question is not covered here, the support route inside your signed-in account is the right next step.
We collect the details you submit during registration — name, contact information and account credentials — along with device and session data generated when you use the lobby. Payment method references such as your Nagad or Bank Transfer deposit records are stored in your account wallet. Access depends on local law and eligible regions.
We share data only where necessary to operate the service. That includes passing transaction references to Nagad or Bank Transfer processors to complete your deposit. We do not sell your data to third parties for marketing. Sharing for legal compliance happens only where required by applicable law in your jurisdiction.
Sign in and open your account settings page. Your personal details, transaction history and wallet records are visible there. For data categories not shown in the account area — such as session logs — submit a request through the support ticket route and we will set out what we hold.
Where your local law and account status allow, you can request deletion of data we no longer need to retain. Submit the request through your account support route with your account reference. We will confirm whether the request can be fulfilled and explain any records we are required to keep under applicable rules.
Cookies keep your session active as you move between the lobby, live casino tables and your account pages. A cookie notice appears on your first visit where you can review options. Blocking functional cookies may affect how the lobby loads and whether your signed-in session persists across page changes on your device.
Our policy covers the data we collect and store on our platform, including the transaction references we record in your account wallet. The data practices of Nagad or Bank Transfer — the records they hold on their own systems — are governed by their separate policies. We recommend reviewing those policies directly for that scope.